UNIVERSITY SESSION SCHEDULE

Audience TypeMonday 1:30PM-2:30PMMonday 3:00PM - 4:00PMAudience TypeTuesday 1:30PM - 2:30PMTuesday 3:00PM - 4:00PM
SALES PROFESSIONALSThe New Digital Landscape for Marketing Luxury Properties
Rick Goodwin
C-146, Level 1
When in Rome!
Matthew Ferrara
C-146, Level 1
SALES PROFESSIONALSThe Real Estate Playbook: How to Grow your Business by 40% in 12 Months
Travis Robertson
C-146, Level 1
The Real Estate Playbook: How to Grow your Business by 40% in 12 Months
Travis Robertson
REPEAT
C-146, Level 1
The Next Generation Tech-Savvy Listing Presentation
Robert Watson
C-141, Level 1
Millennial Disruption: REthinking Real Estate
Robert Watson
C-141, Level 1
Building Highly Efficient and Successful Teams!
Ryan Christensen & Ryan Hills
C-141, Level 1
How to 10X Your Business and Why NOW is the Time!
Tom Ferry
C Ballroom 1 -3, Level 2
How to 10X Your Business and Why NOW is the Time!
Tom Ferry
REPEAT
C Ballroom 1 -3, Level 2
Top Producer - PANEL
Claudia Sinclair
C-147, Level 1
Social Media & Video Marketing Myths
Ryan Christensen & Ryan Hills
C-141, Level 1
Resort and Luxury: The Complementing Client - PANEL
Michael Slevin & Bob McClung
C-144, Level 1
"Five Strategies to Convert and Close Online Leads
"

Dan Bryant
C-144, Level 1
ALL AUDIENCES"Get Out of your way!
How to Leverage Yourself as an Asset Instead of Your Own Worst Enemy"

Jared James
C-144, Level 1
"Get Out of your way!
How to Leverage Yourself as an Asset Instead of Your Own Worst Enemy"

Jared James
REPEAT
C-144, Level 1
ALL AUDIENCESShut Up and Sell with your Body!
Michael Anthony
C-155, Level 1
Shut Up and Sell with your Body!
Michael Anthony
REPEAT
C-155, Level 1
How to Break In and Then Dominate Your Local Luxury Market
Debbie DeGrote
C-156, Level 1
How to Break In and Then Dominate Your Local Luxury Market
Debbie DeGrote
REPEAT
C-156, Level 1
7 Steps to an Unstoppable Business
Dermot Buffini
C Ballroom 4
7 Steps to an Unstoppable Business
Dermot Buffini
REPEAT
C Ballroom 4
Agent Untethered: How to Rev-up Your Productivity on the Go with Evernote
Stacey Harmon
C-140, Level 1
Agent Untethered: How to Rev-up Your Productivity on the Go with Evernote
REPEAT
Stacey Harmon
C-140, Level 1
BROKER/OWNER OFFICE MANAGERAre You an Effective (Real Estate) Executive?
Matthew Ferrara
C-142, Level 1
Recruiting Unleashed: 5 Surefire Strategies to Recruit Millennial Agents
Travis Robertson
C-142, Level 1
BROKER/OWNER OFFICE MANAGEROffice of the Future - PANEL
Glenn Miller
C-142, Level 1
Diversity and Cultural Competence: The New Normal - PANEL
Kerry Donovan
C-142, Level 1
RELOCATION PROFESSIONALSRelocation Director Meetings – Part One
Mary Kelly & Sue Giardino
Brookfield GRS
D-163, Level 1
RELOCATION PROFESSIONALSRelocation Director Meeting - Part Two
James Evans & Kathy Connelly
D-163, Level 1
CIOs/TECHNOLOGY OFFICERSCFO Community Forum
Brian Peterson
D-168, Level 1
CIOs/TECHNOLOGY OFFICERSData Portability - PANEL
Grady Ligon
D-168, Level 1
Getting Found
Michael Bonfils
D-168, Level 1


7 Steps to an Unstoppable Business

The path to a successful business is made clear! This engaging session includes how to promote yourself and your services while constantly providing value.

  • Discover what it takes in 7 easy steps!
  • Increase your resiliency and belief in yourself
  • Remember what matters most and keep your eye on the prize
  • Learn from past mistakes, keep your sense of humor and lean into what drives you.
  • And so much more!

Instructor: Dermot Buffini
Audience: All Audiences

Top


Agent Untethered: How to REV UP Your Productivity on the Go with Evernote

“Evernote gives me instant access to everything I need to service my clients from the ski lift in Aspen.” – Real Trends Top 100 Agent. Learn top tips for connecting with buyers, sellers and your team members while you are away from your desk. Get strategies for keeping track of ALL of your business and life details with this powerful productivity tool. Evernote Business Certified Consultant Stacey Harmon will share real estate case studies and Evernote best practices that will skyrocket you into the digital age of productivity.

Instructor: Stacey Harmon
Audience: All Audiences

Top


Are You an Effective (Real Estate) Executive?

What does it mean to be effective, lead others and get the RIGHT work done? Join Matthew Ferrara as he explores Peter Drucker’s core insights for goal-based management. Develop essential management skills, such as how to manage modern salespeople, managing by objectives and goals (not tasks and spreadsheets), identifying personal traits that affect your management style, mastering (not managing) time, and loads more. Practice the exact skills you’ll put to use everyday for the rest of your career.

Instructor: Matthew Ferrara
Audience: Broker/Owner/Office Managers

Top


Building Highly Efficient and Successful Teams!

Thinking of starting a team? Shoring up an existing team? Or even growing your team? Learn how to enhance your social relations and define these roles to unleash your team’s true potential. Duplicate your efforts, share your vision, grow with passion and succeed together in today’s competitive real estate market.

Instructor: Ryan Christensen & Ryan Hills
Audience: Sales Professionals

Top


CFO Community Forum

Discuss key issues and solutions to the challenges experienced by residential real estate CFO’s as they work with their existing vendor provided Broker Management Systems. Bring your challenges along with ideas for improvements to Broker Management Systems to the meeting for group discussions. We will also have an open discussion regarding other challenges CFO’s face in establishing a robust internal control environment while still delivering timely reporting, accounting, analysis, forecasting and budgeting services to their management teams.

Instructor: Brian Peterson
Audience: CFO’s/CEO’s/Controllers

Top


Data Portability – PANEL

You choose a vendor for CRM, Broker Management, or whatever. Nine months later you discover a fatal flaw, have issues with your vendor or just find something you like better but now you’re stuck because all of your data is with that vendor. What do you do? Join us for a discussion on how to keep your data accessible no matter what vendors you choose.

Facilitator: Grady Ligon
Audience: CIOs/ Technology Officers

Top


Diversity and Cultural Competence: The New Normal – PANEL

Join us for an informative panel of subject matter experts to learn more about the changing diversity and multicultural landscape within the Asian, Hispanic and LGBT segments. Topics discussed:

  • Demographic trends
  • Consumer cultural fluency
  • Consumer outreach
  • Global business
  • Diversity and multicultural marketing
  • Diversity in the workplace

Facilitator: Kerry Donovan
Audience: Broker/Owner/Office Managers

Top


Five Strategies to Convert and Close Online Leads

Working with online leads has become an integral part of our business every day. The majority of your leads don’t automatically convert into sales by simply being sent through your conversion funnel. It will often require additional help to produce the conversion. This session will explore five simple strategies for converting a larger portion of your leads into customers. eTeam members will gain new ideas and strategies to employ with all of their active and inactive eLeads. Customer Account Managers (CAMs) will gain new strategies to utilize with leads incubating in Customer Care. If you work with the online consumer from any source of online generated business and want to get ideas to convert leads to more sales using your BHHS tools, you will want to be a part of this session.

Instructor: Dan Bryant
Audience: Sales Professionals

Top


Getting Found

So, how do you get to that number one spot on Google’s search? How do I get myself in front of the people searching for property or a broker on those interwebs?  How different is it to get found outside the US? Join us for a discussion of how this works and how to help yourself get found.

Instructor: Michael Bonfils, Managing Director of International Media Management
Audience: CIOs/ Technology Officers

Top


Get Out of Your Way! How to Leverage Yourself as an Asset Instead of Your Own Worst Enemy

While most people create a narrative or story that blames others for why they aren’t succeeding, Jared James believes most people’s issues and stumbling blocks are created and reinforced by the same person…THEMSELVES. In this informative presentation, Jared breaks down the other side of business…the business of YOU. He shares concepts, psychological truths and easy-to-implement steps designed help you gain the ultimate advantage in business and in life. You’ll laugh, learn and leave motivated to create your personal plan for getting ahead.

Instructor: Jared James
Audience: All Audiences

Top


How to Break In and Then Dominate Your Local Luxury Market

Here’s a sampling of what you’ll discover during this session:

  • How to decide which luxury markets and price points to focus on
  • Where to find the best sources of luxury buyers and sellers
  • How to get listings of million dollar homes when you’ve never farmed the area

Instructor: Debbie De Grote
Audience: All Audiences

Top


How to 10X Your Business and Why NOW is the Time!

We believe there are 7 big trends in real estate and now is your time to seize the opportunity. Come hear Coach Tom Ferry discuss the best practices of top performing agents. You’ll see the latest in lead generation, marketing and social plus a few twists on the tried and true. Today is your day, NOW is your time don’t miss this session.

Instructor: Tom Ferry
Audience: Sales Professionals

Top


Millennial Disruption: REthinking Real Estate

Prepare to be inspired and motivated by the new generation in real estate! In this collaborative learning experience you’ll get an insider’s look at the ideas and innovations that are driving leads and production by the most successful millennial leaders in our Berkshire Hathaway HomeServices network.

Instructor: Robert Watson
Audience: Sales Professionals

Top


The New Digital Landscape for Marketing Luxury Properties

The digital landscape for marketing luxury properties has changed considerably over the last decade. What are luxury REALTORS implementing in their marketing campaigns to remain on the cutting-edge? Join The Institute and Rick Goodwin as we dive into the new trends for reaching and engaging the next generation of digital-savvy affluent buyers. You’ll also learn why print isn’t dead, and how offline complements online media in your property marketing strategies.

Instructor: Rick Goodwin
Audience: Sales Professionals

Top


The Next Generation Tech-Savvy Listing Presentation

Back by popular demand … the “Two Apps” listing presentation was a tremendous hit at this year’s annual Berkshire Hathaway HomeServices Sales Convention. Now, it’s updated and bolder than ever! In this session you’ll learn how to set-up your presentation system, present it on multiple tablets to your clients and hear from some top agents who are winning listings using the system.

Instructor: Robert Watson
Audience: Sales Professionals

Top


Office of the Future – PANEL

Two of our most successful affiliate company leaders share the results of the BHHS year-long research project. Learn how office design and culture effect productivity. Understand the role leadership and coaching play in an out-performing office. Come see if Millennials really do have different expectations. Learn where best to invest your dollars.  Our affiliate leaders will share the secrets of their success!

Instructor: Glenn Miller
Audience: Broker/Owner/Office Managers

Top


The Real Estate Playbook: How to Grow your Business by 40% in 12 Months

Attend this course, and return home knowing you have:

  • Learned 3 surefire strategies to consistently generate more leads
  • Discovered how to convert online leads at 24%
  • Mastered your time for maximum effectiveness
  • Found out how to scale your business without sacrificing your life

Instructor: Travis Robertson
Audience: Sales Professionals

Top


Recruiting Unleashed: 5 Surefire Strategies to Recruit Millennial Agents

In this dynamic course you will:

  • Discover what really motivates millennials and why traditional recruiting methods drive them away
  • Learn the 3 secrets to a business culture that will attract rock-star agents to your team
  • Find out the 5 best strategies for recruiting millennials, inside AND outside of traditional real estate settings
  • Learn how to create systems that can automate much of the recruiting process, while dramatically improving your results

Instructor: Travis Robertson
Audience: Broker/Owner/Office Managers

Top


Relocation Director Meeting – Part One

“Is this an Interview or an Intervention?” Join us for a lively exchange between Relocation Directors and representatives from Brookfield Global Relocation Services (Brookfield GRS). Based on your input from a pre-convention survey, Brookfield GRS and attendees will discuss ideas and recommendations on how to streamline and improve processes and make doing business together easier. Interactive roundtables will follow, focused on referral channel growth strategies, broker to broker referrals, and the exchange of best practices.  Broker network peers join a variety of Relocation Management Company representatives in this small group setting.

Facilitators: Mary T. Kelly and Sue Giardino

Speakers: Jill D’Amico, Vice President, North American Real Estate Services, Brookfield Global Relocation Services

Tia Hamlin, Director, Broker Network Management, Brookfield Global Relocation Services

Phyllis Hughes, Manager, Broker Network Management, Brookfield Global Relocation Services

Audience: Relocation Professionals

Top


Relocation Director Meeting – Part Two

In a compelling and insightful panel of Relocation Management Company leaders, competitors within the relocation industry share insights on a variety of client mobility topics and speak frankly about what they need from a broker network to win and retain clients. This session replicates the caliber of sessions you encounter at Worldwide Employee Council (Worldwide ERC®) Conferences.

Additional opportunities include insights into the spectrum of Relocation Management Company organizational cultures and a ‘reveal’ of referral database enhancements to help you capture and manage incoming and outgoing referrals from global sources.

Facilitator: Kathy Connelly Berkshire Hathaway HomeServices Georgia Properties

Speaker: James Evans, President, Professional Software Services (ReloSpec)

Panelists: Relocation Management Company representatives

Audience: Relocation Professionals

Top


Resort and Luxury: The Complementing Client – PANEL

As we all know, building a solid client base takes commitment. Building an affluent client base takes time, but building a client base for resort properties and luxury second homes takes even longer. How do you find these particular clients? How do you communicate with them? And what are their expectations? Our panelists carry an impressive resume of past transactions as well as a client list that would make the most discerning real estate professional swoon. Join us for this motivating luxury and resort panel, snowcapped mountains and ocean views not included. Get inspired.

Facilitators: Michael Slevin & Bob McClung
Audience: Sales Professionals

Top


Shut Up and Sell with Your Body!

Michael C. Anthony’s hilarious and interactive presentation will give YOU an unfair advantage in the real world.  55% of all communication is non-verbal; the actual words we use only make up 7%.  Understanding what people are saying without knowing it is a crucial skill to have in our industry. Attend this course and know what others are thinking simply by understanding their body language. And just as importantly, you will learn to change your own body language to “speak” to others without saying a word. Here are a few of the session highlights:

  • What crossing your legs says about you
  • The different types of handshakes and which to use
  • Eye accessing cues … become a human lie detector
  • What your walk says about you
  • How to ace an appointment through mirroring
  • Why your smile is your most effective asset
  • And much, much more.

Instructor: Michael Anthony
Audience: All Audiences

Top


Social Media & Video Marketing Myths

Are you getting lack-luster results with social media marketing or just don’t know where to spend your time to generate leads? Find out what’s working in today’s social media environment and the specific things you should be doing (or not!) to make a difference. With our proven strategies, establish yourself as a market expert by positioning yourself as a video marketing authority and learn how to leverage this skill to grow your business.

Instructor: Ryan Christensen & Ryan Hills
Audience: Sales Professionals

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Top Producer – PANEL

Secrets to Success Shared! A must breakout offering for you! Hear proven practices you can take back to your market to implement from some of our top Berkshire Hathaway HomeServices producers. Why not make more money in 2016 and beyond more efficiently?   Hear from the best of the best!

Facilitator: Claudia Sinclair
Audience: Sales Professionals

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When in Rome!

Join Matthew Ferrara as he provides insights into the consumer habits and expectations of international real estate clients. Let Matthew show you how to prepare your business to work best with consumers from Europe, Asia, the Middle East and Latin America – capitalize upon similarities and understand differences in real estate practices and customs. From building strong business relationships to avoiding embarrassing social faux pas, this creative discovery program will help you know exactly when and where to “kiss, bow, or shake hands.”

Instructor: Matthew Ferrara
Audience: Sales Professionals

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